In Residential Aged Care, we have continued our commitment to continuous improvement and innovation.
We are thankful for our hardworking and committed team of staff for their dedication and commitment as they care for our residents and their families.
In addition to providing high quality care, we strive to provide a home-like environment where our residents feel cared for, connected and content so they can live the best life possible. The close bonds formed every day between our residents and staff are evident whenever you enter an SCC home.
In April 2019 we opened our 32nd Residential Care home, Thornton Park Penrith with a focus on facilitating connections between our residents, clients and the local community.
The Australian Government introduced the new Aged Care Quality Standards to be in effect from 1st July 2019 aiming to provide residents with greater choice and control. Many improvements and upgrades have now been made across SCC, including our electronic clinical care system to support the requirements to transition to the new Quality Standards.
Over the year we were fortunate to collaborate with a range of industry experts to help us continually improve our approach to care and staff training.
We participated in a research project with Palliative Care Australia that involved evaluating ‘Care Compass’, a toolkit to help staff discuss end of life planning with people with a diagnosis of dementia.
We collaborated with Dementia Training Australia to support the increasing number of residents with dementia living within our facilities.
Our collaboration with the Health and Ageing Research Group from Swinburne University helped us to implement and sustain a Consumer Directed Care approach to care through the Resident at the Centre of Care training program.
We are continuing to provide community connection and engagement opportunities for residents across our homes. This includes providing café style experiences, increased multigenerational opportunities through our connections with local schools and Our long-held commitment to the spiritual wellbeing of older people has been enhanced this year with several initiatives introduced for residents and clients including a Spiritual Wellbeing Framework that reflects a broader focus beyond pastoral and religious care.